Effective Date: 2nd April 2025

Welcome to FurKiss! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By accessing or using any part of the Services, you agree to be bound by these Terms. If you do not agree to all of the Terms, you may not access or use our Services.

1. About FurKiss

FurKiss is a Singapore-based brand offering pet cleaning, skincare, and homecare products for cats and dogs. Our products are available online through this website and official marketplaces such as Shopee and Lazada.

2. Use of Our Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not:

  • Violate any applicable laws or regulations

  • Use the site in any way that may damage, disable, or impair the Services

  • Attempt to gain unauthorized access to any part of the website

3. Orders and Payments

When you place an order through our website:

  • All prices are listed in [SGD] and include applicable taxes unless stated otherwise

  • You agree to provide accurate and complete information for your order

  • We reserve the right to cancel or refuse any order for any reason, including suspected fraud or stock availability

4. Shipping & Delivery

  • Shipping times and fees are provided during checkout and may vary depending on location

  • Delays may occur due to external factors; we will do our best to keep you informed

5. Returns & Refunds

We want you and your pet to be happy with your purchase. Please refer to our Return Policy for details. We accept returns within [7/14] days of delivery for unopened and unused products.

6. Product Information

We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions, colors, or other content are error-free or complete.

Always perform a patch test on your pet before fully using any skincare or cleaning product. Consult your veterinarian if you are unsure about a product’s suitability.

7. Intellectual Property

All content on this site—including text, images, logos, graphics, and product names—is the property of FurKiss and protected by copyright and trademark laws. You may not copy, reproduce, or use any content without our written consent.

8. Limitation of Liability

FurKiss shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or products. Use of our products is at your own risk and should always be supervised and used as directed.

9. Privacy

Your use of our website is also subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data.

10. Modifications

We reserve the right to update or modify these Terms at any time. We’ll notify you of any changes by updating the "Effective Date" at the top. Continued use of our Services after changes means you accept the new Terms.

11. Governing Law

These Terms are governed by the laws of Singapore. Any disputes arising under these Terms shall be resolved in the courts of Singapore.

12. Contact Us

For any questions or concerns about these Terms, please contact us at:
Email: furkiss.sg.2025@gmail.com